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FAQs

ValAsta Questions

1. What is ValAsta and why did we create ValAsta?
  • ValAsta is made with natural astaxanthin using its Patented process to formulate a product readily absorbed by the body. Our product is 100% produced and manufactured in the USA, in totally enclosed stainless steel tanks.
  • Please view “What is Astaxanthin?” here
2. What is Astaxanthin?
  • Astaxanthin is generated by a microalgae; Haematococcus pluvialis (H.pluvialis), and is consumed by many aquatic animals. When this algae becomes stressed, astaxanthin is produced in an effort to protect itself from free radicals caused by the stress. Astaxanthin has powerful protective qualities making it one of the most powerful free radical fighters known. Astaxanthin is a carotenoid, like beta-carotene from carrots and lycopene from tomatoes. The carotenoids in these fruits and vegetables are healthy antioxidants too, but astaxanthin is the strongest antioxidant of them all!
  • Astaxanthin neutralizes oxygen free radicals (ROS – Reactive Oxygen Species).
  • Please view “What is Astaxanthin?” here
3. Where can I view ValAsta’s Patent?
4. Where can I learn more about how ValAsta can help me or has helped others?
  • Sign up for our weekly newsletters
  • At www.ValAsta.net we have several areas that you can find helpful information:
    • Research tab – Filtered by topics
    • Testimonial tab – Filtered by ailments
    • Ask Sam tab – Filtered by topics
    • Wellness tab – Filtered by topics
5. How many pumps are in each ValAsta Liquid Astaxanthin bottle?
  • ValAsta is sold by weight, pumps are estimated.
  • 50ml bottle estimates 240 pumps
  • 100ml bottle estimates 480 pumps
  • We use a pneumatic pump when filling each bottle.
6. How much Astaxanthin is in each pump of ValAsta Liquid Astaxanthin?
  • 13.5mg Astaxanthin
7. How much Astaxanthin is in each pump of ValAsta HEMP Liquid Astaxanthin?
  • 10mg Astaxanthin
8. How many segments of chocolate are in the ValAsta Astaxanthin Chocolate?
  • Each 8oz bar has 28 segments
  • Each package contains 3 bars totaling 84 segments
9. How much Astaxanthin is in each segment of ValAsta Astaxanthin Chocolate?
  • 24mg Astaxanthin
10. How much do I take?

“What You Need to Know!“ If you have not been in contact with one of our team members, please email your weight, age, and health status to: Info@ValAsta.net to learn important information on getting your best results.

  • Astaxanthin is a powerful antioxidant with broad health benefits, and unlike other antioxidants, astaxanthin never becomes pro-oxidant in the body.
  • There are varying recommendations on the amount of the supplement one should take. Studies have shown no effects up to 400mg per day.
11. When do I take it?

We recommend taking ValAsta in 2 divided servings immediately after eating breakfast and lunch, but before 3pm (ValAsta supplies cellular energy and may interrupt sleep if taken late in the day or in the evening). This will allow full absorption of ValAsta into the small intestine.

After dividing the doses for the 1-2 weeks, you can take it ALL after breakfast or lunch at your convenience.

  • Each capsule will hold 3-4 pumps – Watch a video on how to fill capsules
  • If you choose not to fill the capsules – you can simply pump directly on a spoonful of food or directly into your mouth.
  • If pumping daily, we recommend leaving the cap off to avoid dripping.
  • We do not recommend pumping ValAsta on hot food as this may cause a loss of potency of the product.

Any additional supplements or medications should be taken at least 1 hour before or after.

12. Why do I need to take so many pumps when other brands of astaxanthin are 4-12mg a day?
  • ValAsta is the real biomass and is absorbed by the body tissues – so determining serving amount based on weight will help you get the health improvements you’re looking for- that is why a 200lb person will need more than a 100lb person – and a person with cancer will be dosed at a higher serving as well.
  • Dosing at 4mg - 12mg as a standard for everyone is old research – the 1mg per KG is the updated research for the goals of lowered inflammation and immunotherapy we are see
13. Why is my ValAsta Liquid Astaxanthin a different shade of red?
  • As a natural product each lot can be a little different due to the nature of a natural plant. In the processing to extract the astaxanthin it is concentrated to a constant percentage of astaxanthin per liter. Each bottle has a consistent amount of astaxanthin. Some lots are more fluid, some are thicker, but each ml has the same percentage of astaxanthin.
  • A slight pH difference may cause the coloration difference, which may be caused by the CO2 extraction process.
  • Each lot is tested and meet standard requirements.
14. Will ValAsta interfere with other medications I am taking?
    • In general NO, it is a carotenoid, like carotenoids found in vegetables. ValAsta will bring your blood chemistry in line, and you may need to adjust certain medications as you improve.
    • If you take diabetic, blood pressure, blood thinner or high cholesterol medication – you will need to adjust your dose after staying on ValAsta – we recommend contacting your physician on medication adjustments.
      • Most clients are able to reduce or stop medications for these conditions within 2-8 weeks due to astaxanthin bringing down inflammation in the body.
      • The blood sugars improve (continue checking blood sugar as directed by your physician and notify your physician of any changes)
      • Vessels in the body are free from inflammation and it will lower blood pressure (continue checking your blood pressure as directed by your physician and notify your physician of any changes)
      • After about 3-4 months ValAsta will normalize abnormal clotting factors, ValAsta is not a blood thinner – it only corrects abnormal clotting factors over time (continue as your physician directs)
      • After 3-4 months ValAsta will change the way the body stores LDL (continue as your physician directs)

Maintain a written log of your blood sugar, blood pressure and keep lab appointments for clotting checks and your cholesterol.

15. Can I take ValAsta along with my other treatments or supplements?
  • ValAsta is a food supplement digested in the small intestines unlike pharmaceutical medications or supplements which are metabolized in the liver or kidneys – it is generally regarded as safe with other medications/supplements.
  • Just take 1 hour before or after ValAsta for the best absorption.

We also recommend discussing any new treatments/supplements with your physician.

16. What supplements can I stop taking when I start ValAsta?
  • Resveratrol
  • Turmeric
  • Curcumin
  • Vitamin C
  • Vitamin E
  • Omega 3
  • CoQ10
  • Fish Oil
  • Glutathione
17. Why is the bowel movement RED?

Astaxanthin is red in nature. What your body does not absorb will be excreted in the stool. Additionally, your body must produce enough enzymes to regulate the absorption. Until this occurs your stool may be loose/softer than normal, and you will likely have 2 -3 bowel movements per day while your body is adjusting. This is all normal and expected. We actually want you to have some orange to red in the stool even after you are on the maintenance amount. This indicates your body has more than enough astaxanthin to neutralize the free radicals being produced. Without this indicator the body may be producing more free radicals than the amount of astaxanthin being consumed. You may notice this varies from day to day as the amount of free radicals also vary from day to day.

18. What if I am having diarrhea?

ValAsta will remove inflammation/mucus from the colon in the form of loose stool.

  • Is it watery or just loose? This is expected and will level off after a few weeks. We recommend drinking more water to replace the water from having loose bowels during the timeframe.
  • You can cut back on the serving amount as well and build back up in a few weeks
19. How much water should I drink per day?
  • Your water intake (1/2 your body weight in ounces of water a day – if your health allows additional water intake only – follow your physician’s guidelines). Water is necessary to remove mucus and inflammation from the colon.
20. Why am I more fatigued since starting ValAsta?
  • ValAsta will increase the enzymes needed to clean out cellular debris, and although it is rare, some clients can feel a “detox” effect with fatigue. This generally passes within a few weeks. We recommend increasing water (1/2 body weight in ounces a day) and lower your serving amount by 2-3 pumps per day. When symptoms resolve you can build back up to your recommended serving amount.
21. Why do I need to limit fruit?
  • Fruit is genetically modified this causing more oxidative stress and inflammation. High fructose corn syrup is hidden in a lot of our foods and is harsh on the liver (fatty liver disease). We recommend 1 piece of fruit a day or 1/3 cup berries. Watch this YouTube Video
22. I do not feel any different… Why are my expectations not being met?
  • How long have you been taking ValAsta?
    • Everyone is different on when they feel the improvements in health – for most within 2-8 weeks they are feeling more energy, better REM sleep, bowels improve and clear thinking.
    • For other clients it takes 3-4 months to see lab results/pain issues improve.
  • Are you taking with a meal? (for best absorption)
  • Are you noticing any changes in energy, sleep, or bowel improvements?
  • We do recommend giving it at least 3-4 months taking consistently with food and then determine benefits.
23. I do not see a doctor – can you tell me more about this wound/symptom/drainage/diet?
  • Unfortunately, we are not a medical office and cannot advise on any topics other than ValAsta related questions.
  • Clients that DO have a physician: ValAsta recommends you follow up with your physician for a complete physical exam.
24. Should I do chemo/radiation?
25. I have read not to take astaxanthin with hormone positive cancers or hormone blockers, is this true?
26. Why are my CEA/PSA numbers going up or my tumor/cancer is increasing in size after taking ValAsta for 3 months?

As cancer cells die, they release antigens (these antigens are picked up on lab results) and intercellular debris (this debris causing the immune system to increase inflammation as a normal process to clean up the debris) – you may see a temporary increase in cancer markers and/or increase in size of tumors or cancer growth before you see the improvements.

See Sam’s Video explanation links below

27. Can I give to my dog or cat?
  • Yes, but only the ValAsta Liquid Astaxanthin.
  • DO NOT give animals the ValAsta HEMP Liquid Astaxanthin or ValAsta Astaxanthin Chocolate.

General Questions

28. Does ValAsta have a Facebook page?
29. Do Capsules come with each ValAsta Liquid Astaxanthin order?

Yes, each order comes with enough capsules to pump 3-4 in each. If you are only pumping 1-2 in each, you may purchase additional capsules.

30. Why does ValAsta cost so much?

Astaxanthin production is very expensive, here are the steps to produce ValAsta. Each step has its costs.

  • Cleanroom: The growth of the microalgae Haematococcus Pluvialis begins in the cleanroom, in which the pure algae seed is selected and cultivated under controlled environmental conditions.
  • Growth: After cultivation, the algae cultures are transferred into sterile bottles, in which they then continue to grow. If they have reached a precisely defined size, they are transferred into green phase photobioreactors. The reactors ensure constant cell growth under controlled and independent environmental conditions. When the highest algae cell density is reached, the cultures are finally transferred to red phase photobioreactors.
  • Astaxanthin synthesis: In order to initiate the synthesis of Astaxanthin, the algae cultures are gradually exposed to a very sensitive stress process consisting of intense light and nutrient deficiency. The requirements for this synthesis are precisely defined, so that identical conditions are the basis of a standardized product quality. The particular innovation: A special high-energy LED lighting technology ensures that the microalgae produce Astaxanthin particularly quickly and almost simultaneously under standardized conditions and insulated from environmental influences. The advantage: High-purity biomass on a purely natural basis. When the desired amount of Astaxanthin has formed, the crops are completely harvested from the red phase photobioreactors.
  • Harvest and powder production: The Haematococcus Pluvialis biomass obtained in this way from the red-phase-photo-light reactors is separated from the liquid medium (pure water) and dehydrated. Then the cells are opened to obtain high-quality astaxanthin.
  • Astaxanthin extraction: Astaxanthin is using a solvent-free, stable, and standardized CO² process that guarantees that a pure, chemical-free, uncontaminated, and standardized product is available for further processing.
  • Astaxanthin production to ValAsta: Takes this basic astaxanthin and further develops is to a glucosidic/liposomal astaxanthin using our Patented process. Making ValAsta the most absorbable astaxanthin on the market.
31. Is it cheaper to use a different brand of Astaxanthin?

In short no! Price comparison by milligrams, ValAsta price is comparable to other brands on the market, but none are both glucosidic/liposomal making it the most absorbable available.

32. How do I cancel or modify an order?
  • If your order is placed while logged into your account, there is a very limited window of time, approximately 30 minutes from the time the order was placed, in which you are able to cancel it or make specific changes, including changing your shipping address, contact our Customer Service Team at 803.470.1913.
  • Note that you cannot add items to your order once it has been placed.
  • Once the limited window of time has passed, an order cannot be modified, even by our team. If you want to add additional products, you will need to place a second order, including shipping.
33. Do I need to refrigerate ValAsta?
  • No, but it must be kept in a cool environment, avoiding access heat. As this will affect the efficacy of the Astaxanthin.
  • You may store the ValAsta Astaxanthin Chocolate in the refrigerator is you desire, but not necessary.
    • If you purchase ValAsta Astaxanthin Chocolate in the Warmer Months, we do recommend refrigerating immediately, keep chocolate tightly wrapped in an airtight container packaging, and store in a cool, dry place at 60–75°F. Not following these storage conditions could cause the chocolate to "bloom," or develop a reddish-colored powdery surface on the chocolate, this is caused by sugar or fat crystals rising to the surface. Should this happen, the chocolate is safe to eat and effective, however the texture may suffer.
  • DO NOT refrigerate ValAsta Liquid Astaxanthin, as it contains olive oil, and this will solidify causing issues with the airless pump bottles.
34. Does ValAsta accept returns?
  • We only accept returns on unopened packages within 60 days of order. We have this policy in an effort to protect the safety of the products. We recommend checking product details and reviews of an item before purchasing, also please call our office for any questions on the use of products or serving amounts.
  • After opening and you choose not to use the product for any reason, we encourage you to pass it along to someone who may be interested in the benefits of ValAsta
35. What if an item is incorrect or damaged/defective?
  • Incorrect item: If you received an incorrect item in your order, please contact us at Info@ValAsta.net, we will exchange it at no charge.
  • Defective bottle: There are a few things you may be able to try.
    • ValAsta uses airless, vacuum bottles and occasionally the membrane inside will stick, or the bottle will lose its vacuum. Do not open the bottle, there is no tube in the bottle. We suggest you place your finger over the opening and pump a few times quickly.
    • Place the bottle on its top for several hours. Try again, if this does not work, you will need to return it.
    • If you see discoloration around the seal of the bottle, this is not due to leaking, this is due to a small amount of ValAsta on the threads from the filling production. Astaxanthin has a molecular structure, allowing for it to migrate out.
    • Damaged item: If you received a damaged item in your order, please contact us at Info@ValAsta.net
36. How do I remove astaxanthin off clothing/countertops?
  • Soak in olive oil 5mins - blot with paper towels – repeat with clean olive oil until it is removed. Then soak the olive oil out with dawn blue detergent.
  • Spot shot (amazon)
37. How do I travel with ValAsta?
  • ValAsta Liquid Astaxanthin you can pre-pump your capsules and carry them in an old vitamin jar.
  • ValAsta Astaxanthin Chocolate you can breakoff the segments that you will need and keep them in a cool bag with an ice pack so they will not melt.

Shipping Questions

38. How long will it take for me to receive my ValAsta Order?
  • ValAsta is not responsible for the timing of deliveries. Covid-19 has disrupted all delivery services.
  • All orders are shipped Monday through Friday mid-November to mid-April.
  • During warmer months, mid-April through mid-November, our shipping schedule changes.
    • ValAsta Astaxanthin Chocolate orders will only ship Monday through Wednesday due to the perishable nature. All other products will ship Monday through Friday. Read more about our WARM WEATHER SHIPPING on our Shipping Policy
  • Orders placed after 11AM will ship the following business day.
  • No Saturday or Sunday deliveries are available.
39. What if I put in the wrong shipping address?

It is your responsibility to ensure the information in your order is correct; we cannot offer refunds or replacements on orders for which the incorrect shipping address was entered at checkout. Please contact our Customer Service Team at 803.470.1913 as soon as possible. There is a very short window to make the address change before shipment. We will correct the address in the system, however if your order has already shipped, ValAsta will not be responsible for replacements or refunds.

40. What if my package shows as “Delivered” but I did not receive it?
  • If your order status or tracking details show that your package was delivered, but you cannot locate it, we recommend waiting at least 24 hours before taking action, as order status or tracking details may sometimes be changed ahead of a package’s delivery. Once that time has passed, try the following:
  • Look for a notice of attempted delivery.
  • Check nearby spots where the package may have been left.
  • Ask a neighbor if they accepted a delivery on your behalf.
  • Verify the shipping address on your order to ensure it was correct.
  • Contact your local UPS/USPS with the tracking information to let them know it was not delivered.
    • If you’ve followed the above steps and your package still cannot be located, you may contact our Customer Service Center to request an investigation no later than 30 days of your purchase date.
    • An investigation of item shows as “Delivered” will be opened, and this process could take up to 10+ business days. (Please be patient, as the shipping companies have been shorthanded due to the pandemic, this may result in a longer processing time.)
  • Tips for protecting your packages from theft:
    • Ship to a secure location.
    • Track your package so you know approximately when it will arrive.
    • Join up with your neighbors to look out for each other’s deliveries.
    • Install a doorbell or security camera.
    • Consider purchasing a secure package locker or box for your porch.