Thank you for sharing your concerns. We understand how noticeable it can be when a product you’ve relied on for consistency feels different, and we appreciate you taking the time to let us know. ValAsta maintains the same rigorous quality standards and specifications for every production batch, including raw material verification and finished-product testing. That said, individual responses can change over time and may also be influenced by factors such as diet, hydration, stress levels, seasonal allergens, or other supplements and medications. Changes in stool color or sinus comfort are not uncommon to fluctuate and are not, by themselves, a definitive indicator of product quality or effectiveness. We take feedback like this seriously and encourage you to reach out directly to our customer service team at info@valasta.net with the lot number from your bottle so it can be reviewed. We also recommend discussing any recurring symptoms with our nurse/educator at info@valasta.net to help determine contributing factors and the best path forward. Your long-term trust in ValAsta is truly valued, and we remain committed to transparency, quality, and continuous improvement.
The ValAsta Team